Junk Hauling Business FAQ Suggestions

1. General Services

Q: What items do you haul away?
A: We remove almost anything—furniture, appliances, electronics, yard waste, construction debris, and more. Hazardous materials (paint, chemicals, asbestos) may require special handling.

Q: Do you offer same-day service?
A: Yes! Depending on availability, we often provide same-day or next-day pickups. Call/text for fastest scheduling.

2. Pricing & Payments

Q: How much does junk removal cost?
A: Pricing depends on volume (e.g., truckload) or item count. We offer free on-site or photo estimates for transparency.

Q: Are there hidden fees?
A: No—we provide upfront quotes. Additional charges only apply if the job scope changes (e.g., extra heavy items).

Q: What payment methods do you accept?
A: Cash, credit/debit cards, Venmo, and Zelle. Payment is due after the job is completed.

3. Process & Logistics

Q: Do I need to be home during pickup?
A: Not always! If items are outside/accessible, we can often haul without you present (photo confirmation available).

Q: Will you disassemble furniture or appliances?
A: Yes, basic disassembly is included. Complex tasks (e.g., built-in shelving) may require a small fee.

Q: How long does a typical job take?
A: Most jobs take 30 mins–2 hours, depending on volume and difficulty.

4. Eco-Friendly Practices

Q: Do you recycle or donate items?
A: Absolutely! We prioritize recycling and donating usable items to local charities (receipts available upon request).

Q: What happens to the junk after pickup?
A: Items go to recycling centers, donation partners, or proper disposal facilities—never dumped illegally.

5. Policies & Safety

Q: Are you licensed and insured?
A: Yes! We’re fully licensed and insured for your protection. Ask for proof if needed.

Q: What areas do you serve?
A: [Your city/metro area + nearby towns]. Travel fees may apply outside this zone.

Q: Can you help with hoarding cleanouts?
A: Yes—we handle hoarding situations with discretion and compassion. Contact us for a confidential consultation.

6. Booking & Discounts

Q: How do I schedule a pickup?
A: Call [number], text [number], or book online at [website]. We’ll confirm your slot ASAP!

Q: Do you offer discounts?
A: Yes! Ask about:

• Senior/Veteran discounts
• Repeat customer deals
• Referral bonuses ($20 off for you and a friend)